Draft for review · not yet approved
Right of withdrawal
Last updated: 10.11.2026
Right of withdrawal
If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract was concluded (the day of the purchase).
To withdraw, use our withdrawal function Withdraw from contract here or inform us (Biedrība "Eurika", reg. no. 40008113485, VAT no. LV40008113485, Ēvalda Valtera iela 5-1, Rīga, LV-1021, Latvija, [support e-mail, set at launch]) by a clear statement, for example an e-mail. You may use the model form below, but you do not have to.
Effects of withdrawal
If you withdraw, we refund the amount due to you without undue delay and at the latest within 14 days, using the same payment method.
Our videos are digital content made for you. When you buy, you ask us to start right away and confirm that you lose the right of withdrawal for videos that are already finished. Therefore we refund the part of the price for credits you have not used; credits used for finished videos are not refunded. A plan that you withdraw from ends at once.
Model withdrawal form
(Fill in and send this form only if you want to withdraw from the contract.)
To: Biedrība "Eurika", reg. no. 40008113485, VAT no. LV40008113485, Ēvalda Valtera iela 5-1, Rīga, LV-1021, Latvija, [support e-mail, set at launch]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content/service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.